Casas da Vila • Guidelines

A quieter way to stay

At Casas da Vila, every reservation is prepared with intention and care. These guidelines are designed to keep each stay seamless, calm and well arranged — for you, and for every guest who arrives after you.

Reservations

Reserved with intention

All stays at Casas da Vila are confirmed on a non-refundable basis.

Once reserved, each home is held exclusively for your dates and prepared in advance for your arrival. For this reason, cancellations, changes or early departures are not eligible for refunds.

We recommend confirming travel arrangements before booking.

Arrival

On the day of arrival

Should a guest not arrive on the scheduled check-in date, the reservation will be treated as a no-show.

In this case, the reserved period remains considered fulfilled, and the home will no longer be held beyond the original arrival date.

Changes

When plans evolve

We understand that travel plans may shift. Requests to adjust dates, number of guests or house selection are always received with care.

Any modification remains subject to availability and, depending on the season, may involve a rate adjustment.

Confirmation

Securing your stay

Reservations are confirmed upon full payment at the time of booking.

  • Payment secures the selected house for your dates
  • Rates include breakfast and on-site parking
  • Dates are not held without confirmation
Stay

During your time here

To preserve comfort, privacy and the rhythm of each house, we kindly ask guests to observe the stay details confirmed at booking.

  • Check-in and check-out follow the times indicated in the reservation
  • Each home has a defined occupancy intended for comfort and privacy
  • The maximum number of guests per house must be respected
Care

Caring for the house

Casas da Vila are private homes, shaped with attention to detail and meant to be experienced with the same sense of care.

Any damages, extraordinary cleaning needs or improper use of the space may result in additional charges.

Circumstances

In unforeseen situations

In rare circumstances beyond our control — including natural events, public restrictions or other exceptional situations — we will always seek the most considerate path forward for your stay.

Whenever possible, alternative dates may be offered, without obligation of refund.

These guidelines may be refined over time as Casas da Vila continues to evolve. For any questions before or during your stay, our team will be pleased to assist.